Downloads Citrix Gateway product software, firmware, components, plug-ins, hotfixes, virtual appliances, betas, tech previews. NetScaler Gateway Plug-in v4.4.4 for Mac OS X. NetScaler Gateway Plug-in v4.4.0 for Mac OS X. NetScaler Gateway Plug-in v4.2.7 for Mac. Upgrade their NetScaler Gateway plugin. For more information, see this article on the Citrix downloads page: NetScaler Gateway Plug-in v3.1.4 for Mac OS X (El Capitan Support). Citrix Receiver for Mac supports HTTP, HTTPS, and ICA-over-TLS connections to XenApp or XenDesktop through any one of the following configurations. For LAN connections. The latest version of the NetScaler Gateway software can be downloaded from the Citrix web site. To download the NetScaler Gateway software from the Citrix web site. Go to the Citrix Web site, click My Account, and then log on. At the top of the web page, click Downloads. Under Find Downloads, select NetScaler Gateway.
A list containing the majority of Citrix ADC (formerly NetScaler ADC) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.
The page is updated daily with new support articles and information. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. Links may also expire or change so if you find broken links, please again let me know. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected.
There is a search box that you can use if looking for a specific fault. For example if you have an error code or error message, use that to perform a search. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter.
NetScaler / Citrix ADC:
Applicable Products
Symptoms or Error
When using End Point Analysis (EPA), the plug-in fails to start or fails to scan after starting on MAC. Using a web browser does not initiate the scan, even when using ICA-Proxy for EPA.
The following errors are displayed:
Cannot connect to NetScaler Gateway. Contact your help desk with following information: Endpoint analysis process failed.
3006: The plug-in failed to start. Contact your help desk or system administrator.
Solution
Important! This article is intended for use by System Administrators. If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article.
Citrix Access Gateway Download
To resolve this issue ensure that the preauthentication policy and NetScaler Gateway plug-in are correctly configured.
In this article a File Exist Policy for preauthentication is used to illustrate the correct configuration.
Problem Cause
This error is usually observed when preauthentication policy or NetScaler Gateway plug-in is in correctly configured.
![]() Additional Resources
In the NetScaler command line interface, you can run the following command to view the failed EPA scans:
tail -f /var/log/ns.log | grep EVAL Citrix Netscaler Gateway Plugin Mac Download Mac
The EPA scans that pass will not show in this log.
Citrix Netscaler Gateway Plugin Mac Download Version
For more information about EPA, refer to Citrix Documentation - Configuring Endpoint Polices.
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December 2020
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